Frequently Asked Questions : How to Install an Android App from the Internet?

Answers to all frequently asked questions about the Streamer App and Host Agencies for Streamer.

Para instalar descargar e Instalar LivChat y otras App de Streamer, debe de Habilita el “origen desconocido”: De forma predeterminada, tu dispositivo Android no permite la instalación de aplicaciones distribuidas fuera de sus tiendas autorizadas: Google Play en los teléfonos Pixel, Google Play y Galaxy Store en los teléfonos Samsung, y Appstore de Amazon en las tabletas Kindle.

Como los fabricantes tienden a personalizar el sistema operativo de Android para sus dispositivos, no se puede aplicar el mismo conjunto de instrucciones. Es por eso que proporcionamos dos ejemplos. Ver Preguntas frecuentes sobre LivChat.

For Google Base Systems

These instructions apply to a "pure" Android , as seen in Nexus and Pixel products, and various phones using Android One.

Android 8.0 and higher

Step 1: Open Settings .

Step 2: Go to Apps & notifications .

Step 3: Tap Advanced to expand the settings.

Step 4: Select Access to special applications .

Step 5: Tap Install unknown apps .

Step 6: Select the source application , such as Chrome.

Step 7: Tap the switch next to Allow from this source to enable the download.

Android 7.0 Nougat and earlier versions

Step 1: Open Settings .

Step 2: Tap Security .

Step 3: Tap the switch next to Unknown Sources to enable this feature. It appears in Device Manager.

Step 4: Press Accept if any box appears asking for your confirmation.

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For Samsung Base Systems

Although Samsung uses Android, it modifies the interface, so the instructions are different. The screenshots shown above are from the latest version released in October 2020.

Android 8.0 Oreo and higher

Step 1: Open Settings .

Step 2: Select Biometrics and Security .

Step 3: Tap Install unknown apps .

Step 4: Select the trusted application from which you want the APK file to be installed, such as Chrome or My Files.

Step 5: Tap the switch next to Allow from this source to enable the download.

Android 7.0 Nougat and earlier versions

Step 1 : Open Settings .

Step 2: Select Security .

Step 3: Tap the switch next to Unknown sources to enable this feature. It appears in Device Manager .

Step 4: Tap OK in the pop-up window.